FAQs

At ECCO Oxford we want your shopping experience to be as comfortable as our shoes. Our FAQ section has been compiled from customer feedback and our experience of customer services. We hope that the answers will help you in using our site and allow you to purchase your shoes with confidence. If you have any other questions about our shoes, or service please contact us by email or phone.

Why do my shoes have two names?

Why choose ECCO shoes?

I have bought ECCO shoes, how do I clean them?

How do I keep my ECCO shoes in good condition?

Why do podiatrists, chiropodists and physiotherapists recommend ECCO shoes?

Why does the price still show VAT if I live in the Channel Islands?

I live outside the UK and wish to place an order online?

Can I have my ECCO shoes repaired?

How do I find my nearest ECCO stockist?

I have bought ECCO shoes abroad, how do I find another pair?

I forgot to tell you something about my order, what do I do?

Why are there shoes on the site that are not in stock?

Why do you ask for my email address/telephone number etc?

What is the address of ECCO Oxford and how do I find the shop?

Can I change my password?

Total articles: 23 | Page: 1 from 2 Next